Salters Meadow Centre

https://saltersmeadow-consult.uk.rapidhealth.co.uk

We are launching Rapid Health a new smart triage system and a quicker way to book appointments and send requests to the practice. We plan to start using it from December 2025. For most people, it will be the fastest way to get in touch.

Smart Triage will help us respond faster, make sure we see people with the greatest need first, and free up our GPs to spend more time caring for patients and less on admin. It’s designed mainly for new health problems, though you can also use it for simple admin requests like a sick/fit note.

Using it is simple. You’ll fill in an online form, that takes about three and a half minutes to complete. (For those without online access, our phone lines will be available as normal.) Based on your answers, Rapid Health will guide you to the right appointment or assistance.

Note that Rapid Health is a proven, NHS-assured system that keeps your information secure.

What do I need to do now? Please check that we have the right email address on your medical record. You’ll need this to use the system. If you’re not sure, you can update your details via the NHS app, or with the reception team.

For information on Bank Holiday opening times and services.

Guide for Secondary Care Blood Tests

If you have had a request from a Clinician who works in Secondary Care for a blood test, in most cases you will need to arrange to have these bloods done through the Secondary Care Bloods Service. Secondary Care includes Hospital Clinicians, Consultants, and Specialists etc. This can be done online at https://www.swiftqueue.co.uk/. For appointments at Queens Hospital Burton.  Alternatively Cannock Chase Hospital offer a walk in service.

There are some exceptions to this:

High Risk Blood Monitoring. If we prescribe your high risk medication, it is our responsibility to monitor your bloods, this is done through a Shared Care Agreement that your consultant will have initiated.