Closed for staff training Tuesday 17th April 2018 from 2pm.
If you need a doctor for a medical emergency during this time telephone the surgery on 01543 682611 and you will be transferred to our out of hours provider. Open as usual Wednesday 18th April.
Following our latest CQC visit the surgery has been given a Good rating
Accessible Information Standard
All organisations that provide NHS or adult social care must follow the accessible information standard by law by 31st July 2016.
The aim of the accessible information standard is to make sure that people who have a disability, impairment or sensory loss get information that they can access and understand, and any communication support that they need.
As part of the accessible information standard, organisations that provide NHS or adult social care must do five things. They must:
- Ask people if they have any information or communication needs, and find out how to meet their needs.
- Record those needs clearly and in a set way.
- Highlight or flag the person’s file or notes so it is clear that they have information or communication needs and how to meet those needs
- Share information about people’s information and communication needs with other providers of NHS and adult social care, when they have consent or permission to do so.
- Take steps to ensure that people receive information which they can access and understand, and receive communication support if they need it.
If you need any of the information we send out to you in an alternative format (e.g. large print, easy read or braille) or if you need help with communication with us (e.g. use British sign language or are hard of hearing) then please let us know to enable your records to be updated. You can telephone us on 01543 682611
WE ARE CURRENTLY EXPERIENCING MAJOR PROBLEMS WITH OUR CAR PARKING.
We have very limited spaces available therefore we advise that patients allow extra time when coming to the surgery and look for alternative places to park when attending. Apologies for any inconvenience caused.
108 patients failed to attend doctors or nurses appointments last month. This has a huge effect on the appointments we have to offer, and greatly increases the waiting time for everyone. Please cancel your appointment if it is no longer needed, this can then be offered to someone else.
We do offer an appointment reminder service by text, which also allows you to cancel your appointment. To ensure you receive reminders please make sure we have the correct mobile telephone number on your records.
Patient online access.
Patients can now order repeat prescriptions, book GP appointments online and have access to summary information in their patient records. This includes current medication, allergies, results, problems and consultations Find out more
Please register with reception for online access, we will need to have sight of photo ID. Once you have your letter from reception simply click on REGISTER. Then follow the instructions on your letter. Find out more
Find out when our practice is open and what to do if you need help when the practice is closed. Find out more
Like To Register?
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
Survey Report and Action Plan
(Site updated 11/04/2018)